Managed Service Standard Support - Annual
Includes six customer-assistance hours per year, support through tickets and email, configuration guidance, additional onboarding assistance and one annual review.
Approved additional work is billed at CAD 150 per hour.
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Service details
Six customer-assistance hours per year, with a two-business-day response target.
Ticket and email assistance, configuration guidance, additional onboarding and an annual review. Approved additional work: C$150/hour.