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Managed Service Priority Support - Annual

Managed Service Priority Support - Annual

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Includes twelve customer-assistance hours per year, priority ticket handling, configuration, onboarding and permissions assistance, and quarterly reviews.

Approved additional work is billed at CAD 145 per hour.

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Digital products and services — no physical shipping.

Activation and service delivery follow the product details or approved quotation.

Refund policy

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Service details

Twelve customer-assistance hours per year, with a next-business-day response target.

Priority ticket handling, configuration, onboarding and permissions assistance, plus quarterly reviews. Approved additional work: C$145/hour.